Sunday, May 22, 2022

Canadians at passport offices: more long lines


Global News Channel on Youtube shows that it has become a common sight at Service Canada offices: long lines of people trying to get or renew their so-called passports as the need to travel resurfaces.

But even in May, online appointments remain scarce and the line ups are still as long as ever - with no change on the horizon. Some travel experts certainly say the government was also not prepared for thousands of passport applications to be filed in March and April.

Mike Drolet reports why speeding up the process is not really as simple as just hiring more staff.

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